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"Great GPS rude receptionists"

About: Lee House Surgery

Can't fault the GPS however the receptionists can be very rude. I was told that I couldn't use the disabled entrance with my buggy. I was told to "go up the steps at the main entrance, everyone else does." Then was very short when I asked for help.

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Responses

Response from Lee House Surgery 5 years ago
Lee House Surgery
Submitted on 14/11/2018 at 11:49
Published on nhs.uk at 12:06


The disable access only gives access to the lower level and one consulting room, there are more step internally to reach reception and other consulting rooms.

Our apology if you found a member of the team rude. We appreciate all feedback and your comments will be discussed with the team.

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