"Diabolical"

Booked half an hour early for day surgery.

My name was rang through to the team. Sat in a crowded waiting room watching others come and go.

An hour after my appointment I approach reception and advised I’d be seen shortly.

Taken into a side room. To,d sorry, but no one knew I was there. Theatres closed. Staff gone home. Bye bye.

A promise of an investigation and a callback next day with a new appointment.

Guess what?

Next day is over. No callback and my calls and messages ignored.

Two days off work because of incompetence and still no contact or new date for the procedure.

They really don’t give a toss about the patients despite the posters everywhere about how they love working for their patients.

Funny also that no one from the hospital has the decency to respond to negative reviews on here but they can respond to the few positive ones.

Total shambles of a place.