"Physio department at the New Victoria"

About: New Victoria Hospital (Glasgow)

(as the patient),

I have been attending the physio at the New Victoria for a number of months now.

An ear infection left me with some balance problems and I came to the physio for help. I've been given exercises and information which have helped me very much.

Staff in the department have been excellent, very professional in every way.

I don't think anyone could complain about anything. We are lucky to have this free service.

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Response from Paul Cannon, Head of Administration, Acute Services Division, Greater Glasgow & Clyde NHS

Thank you for your kind message about the care you have received from the staff involved in your treatment at the New Victoria Hospital Physiotherapy Department. I was very pleased to read that you have received such excellent care and attention.

I have passed your message on to those responsible for the service in order that they can bring your comments to the attention of the staff who were involved in your care. I am sure they will be delighted to read your kind and thoughtful remarks.

Thank you so much for taking the time and trouble to write to Patient Opinion with your most positive and appreciative comments.

Very best wishes for now and for your future care,



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