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"Parotid Gland Removal"

About: Queen Alexandra Hospital

I would like to thank all the staff for their amazing work.

The whole process (which has only been 3 weeks) from meeting with the consultant and his team, pre op and then everyone involved in the surgery, along with the aftercare here on the ward has been unbelievable.

I have been kept informed every step of way and as I sit here drinking a cup of tea on the ward only a few hours post op I am in awe of the commitment of these guys alongside the extremely high standard of care.

I’m not one for writing reviews but felt compelled to take five minutes out of my day to thank everyone here and hopefully allay any concerns or anxiousness future patients who read this may have.

Sincere thanks, (again!)

Patrick Bailey

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Responses

Response from Lisa Wood, Complaints Officer, Portsmouth Hospitals NHS Trust 5 years ago
Lisa Wood
Complaints Officer,
Portsmouth Hospitals NHS Trust
Submitted on 18/10/2018 at 15:51
Published on Care Opinion at 16:01


Hi Patrick

Thanks for taking the time to share your kind words with us. I'm so pleased that you had a positive experience with us, despite the circumstances, and will of course share your comments with the staff involved in your care as I am sure they will be delighted to receive them.

May I wish you all the best for your recovery

Lisa

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