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"Upsetting and stressful and lack of aftercare..."

About: Royal Blackburn Hospital

What I liked

All I can say just had a short stay here had a traumatic experience with some of the nurses the procedures when leaving the hospital need changing and no after advice given for afer care I could go into detail but do not want to frighten any future patients.I will be puting a letter of complaint it just so hopefully some one will read it and if it helps someone not to experience what I have just gone through then I have hepled someone.

What could be improved

More training for the nurses on simple procedures 1/How to put on a theatre gown. 2/Not to call a patient fat? 3/H ave some emphany for your patients/ 4/Some nurses have certainly an attitude problem, But I will say on thw whole the nurses were briliant especially the theatre staff and the staff on the surgical assessment ward. Some of the nurses on ward c18 need more training I do really appreciate how hard they work and are under pressure but bad manners are not acceptable in my eyes and a couple of nurses on this ward spoil it for the rest im sorry to say my experience on this ward will be with me for along time.

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Response from Royal Blackburn Hospital

Thank you for placing your feedback about Royal Blackburn Hospital on the NHS Choices website. We are concerned to read that you feel there are several areas where improvements could be made and we would like to discuss them with you so we can look into them further. If you are happy for us to investigate further, please contact our Patient Advice and Liaison Service (PALS) on 0800 5872586 or by email Many thanks.

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