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"Recent Visit. Excellent care and attention."

About: Adelaide Street Surgery

I am very impressed with Adelaide Street Surgery.

I have recently had to contact the surgery and immediately received an appointment that morning.

Following consultation, where I was not hurried, I was able to wait a short while to receive a blood test.

I was extremely impressed and greatly relieved.

Following on I have had to visit the surgery a couple more times.

Each time I have been able to get through on the phone and receive an appointment that day.

Each time I felt that the doctor was considering my every need.

On my most recent visit the care and attention shown to me was magnificent.

I am not out of the woods yet but the GP certainly considered many things and spent time and trouble yet again to consider my every need.

Sure I had to wait in the surgery as my appointment time came and went and eventually i was seen.

BUT...the reason for this is in the care and attention the doctor shows to each and every one of us.

I do not begrudge waiting, it actually makes me realise just how good our practice is, just how hard our doctors work for the good of us - their patents.

So if anyone thinks that waiting is a nuisance then they should honestly think of the care they receive at this surgery.

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Responses

Response from Adelaide Street Surgery 5 years ago
Adelaide Street Surgery
Submitted on 08/04/2019 at 20:45
Published on nhs.uk at 21:06


Than you for such an insightful comment.

You are quite correct - we sometime run over because patients have differing needs.

I hope you have continued to get better

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