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"Ophthalmology dept visit"

About: Macclesfield District General Hospital / Ophthalmology

I visited the Ophthalmology dept on 4/10/18 for a scheduled appointment.

I was seen right on time and was treated with courtesy, respect and friendliness by all the staff I saw.

The consultant himself immediately put me at my ease and conducted the examination in a relaxed and friendly manner.

My problem was explained very clearly and the treatment options were presented to me with clarity and without any pressure.

Once I had decided on my preferred course of action, I was told how things would proceed.All in all, a very positive experience - much appreciated.

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Responses

Response from Macclesfield District General Hospital 5 years ago
Macclesfield District General Hospital
Submitted on 29/10/2018 at 11:01
Published on nhs.uk at 12:06


Please accept our sincere thanks for taking the time to comment on your experiences while being cared for on the ward. It's great to hear you were so pleased with the service provided.

I will feed back your comments to the staff concerned and I'm sure it will mean a lot to them.

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