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"Horrible experience with lady doctor"

About: Neasden Medical Centre

I had today an appointment with the ldoctor, and i started to explain what was going on. I told her I was in Romania on holiday, and i had some pain and i went to doctor. After having blood tests done, they realised I have helicobacter pylori. They prescribed me straight away some antibiotics to take. After finishing the antibiotics and came back, i wanted to have some blood tests done to check if i still have it. Test came negative. I was happy of the results, but after few months pain came back, tried to call the surgery. They never had appts.

I called even for emergency, no appointments available .

Finally i booked for a day with this doctor hoping that i would receive some care, explaining that my stomach aches are worse every day, that i feel the need of vomit after each meal, and doesn’t go away for days.

The answer was that i did not had helicobacter pylori, and in my country they give antibiotics for everything, which was really insulting.

She prescribed me some medicine, and i asked her to do some tests on me or to reffer me to hospital as this is going on for too much.

At the end i was prescribed medication, not action taken to be reffered or to listen and understand my side.

Very disappointed with this gp.

I feel not being taken seriously,

The sad thing is that doctors forgot why they become doctors in the first place.

Very sad.

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Responses

Response from Neasden Medical Centre 4 years ago
Neasden Medical Centre
Submitted on 04/11/2019 at 16:05
Published on nhs.uk on 05/11/2019 at 20:17


Dear Patient,

Thank you for leaving a feedback. Unfortunately, it is difficult to investigate this due to the time passed and the lack of personal information. If you would still like to leave us a feedback, you can do it in person at the practice or via our website.

Kind regards,

The Practice Manager

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