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They made a difficult time much easier

Posted By amumofone

"They made a difficult time much easier"

About: Aberdeen Maternity Hospital / Neonatal Unit (Special Care Baby Unit)

(as a parent/guardian),

Unfortunately the day after she was born, my daughter was transferred to the neonatal however the care there was excellent. Staff  encouraged me to  express milk for her and  supported me with breastfeeding when she was strong enough. They encouraged us to be involved in her care and were always on hand to assist or give advice. As a family we are very grateful as they made a difficult time much easier.

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Responses

Response from Nicole Bauwens, Nurse Manager, Neonatal (Children's Division), NHS Grampian 5 years ago
Nicole Bauwens
Nurse Manager, Neonatal (Children's Division),
NHS Grampian

Submitted on 13/10/2018 at 19:26
Published on Care Opinion on 15/10/2018 at 11:01

picture of Nicole Bauwens

Dear amumofone

Thank you so much for taking the time to post this feedback which is very positive at such a stressful time. The team on the unit work tirelessly to ensure that families receive first class care and I will ensure that your feedback is passed on to them.

Congratulations on the birth of your daughter and I'm sure you are enjoying getting to know each other.

Warm regards

Nicole.

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