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"Wonderful staff"

About: Royal Cornwall Hospital (Treliske) / Maternity

I gave birth on 17/9/17 in a speedy 14hrs.

It was my first child and used the pool initially with an incredible midwife who was there by my side motivating us and making us feel safe every step of the way.

The work and support she put in was outstanding.

Right at the end my baby turned her head and we had to rush to the delivery suite which went smoothly although scary.

The staff again were supportive, kept us informed and communication was great.

The few days I stayed in wheal fortune were equally supportive.

Thank you the whole team

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Response from Jess Saunders, Patient Engagement and Feedback Coordinator, Patient + Family Experience Team, Royal Cornwall Hospitals NHS Trust 5 years ago
Jess Saunders
Patient Engagement and Feedback Coordinator, Patient + Family Experience Team,
Royal Cornwall Hospitals NHS Trust
Submitted on 19/10/2018 at 12:29
Published on Care Opinion at 13:16


picture of Jess Saunders

Dear Anonymous,

Thank you so much for taking the time to share your story with us, and please accept my apologies for the delayed response. Firstly, congratulations on your new arrival! It is lovely to read that you had a fantastic midwife who motivated you, made you feel safe and the staff kept you informed during your time in the Birth Centre and Delivery Suite. I'm glad that you also found the team on Wheal Fortune supportive as well.

I am replying to you as a member of the Patient and Family Experience Team, but I will ensure I share your story with the relevant staff members, I'm sure they will love readying your kind words and joint me in congratulating you on your new baby!

Thank you again for taking the time to share your story, you must be very busy at the moment.

Best wishes,

Jess

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