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"Rude GP"

About: The Mountfield Surgery

The GP I visited was very rude and disrespectful, treating me like a burden and belittling my issues. As soon as I walked in, he said, “yes what do you want” in a really rude tone. He told me if the medication was giving me unmanageable side effects (eg. diarrhoea) just to forget it and not bother taking them! Very unhelpful. I can’t leave my health issues untreated! He claimed he couldn’t access my blood test results. When I pointed out I could see them on his screen, he quickly changed his comments, claiming they were all fine in a dismissive manner, which is not the case. I have a copy of it, and multiple tests came back abnormal, which another GP confirmed. Perhaps he was having a bad day, but there was no need to take it out on me. First and last time I will ever make an appointment with him again. He was so unkind. Never experienced this from a GP before. I hope he reflects on how he leaves his patients feeling. I left feeling very disrespectful and hurt.

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Responses

Response from The Mountfield Surgery 5 years ago
The Mountfield Surgery
Submitted on 15/10/2018 at 09:46
Published on nhs.uk at 10:06


We are so sorry that you didn't feel that you had a good experience at the surgery. We would like to look into this more and understand how we can make your experience better in future. Unfortunately, you have not approached us directly or have chosen to remain anonymous. Please do contact us to discuss this further; we wish you well and hope you will let us know more. The last thing we want is for anyone to feel hurt or disrespected.

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