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"Horndon Ward"

About: Basildon University Hospital / Trauma and orthopaedics

I want to say a great big thank you.... to NHS Basildon Hospital for my care and treatment pre and post operation for knee surgery.

after being admitted on 3rd October 2018 i was treated with courtesy and respect from all the staff on Horndon Ward i was informed of all procedures and admitted for surgery on the same day, the ward was exceptionally clean and all the staff i met were professional and friendly. they allowed my wife to stay with me all day on the operation day. a nice touch for a nervous patient.

but i need not have had any anxieties as these were all laid to rest by the nurses and surgeons in theatre. i had a spinal anaesthetic. and the op was a success.

and the post op care was second to none.

so once again Horndon ward and theatre staff.... Thank you so much for your caring attitude.

i enjoyed meeting and chatting with a lot of the staff, and clem was a delight (charge nurse) keep up the good work guys and gals.

you are a credit to the profession.

we all need our morale boosting once in a while.

and i hope this review amplifies that feel good factor, because you all deserve it.

kindest regards

Gary Goss

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Responses

Response from Basildon University Hospital 5 years ago
Basildon University Hospital
Submitted on 30/11/2018 at 11:10
Published on nhs.uk at 12:06


We are always pleased when patients take the time to write with their appreciation of the care and treatment they have received at Basildon Hospital.

We were glad to hear that your experience was a positive one and hope you are recovering well from your surgery.

Our staff do a difficult job with skill and professionalism and comments such as yours are very much appreciated.

Your comments have been forwarded to the senior team to ensure staff involved in your care are made aware of your kind words.

May we take this opportunity to thank you for your comments and wish you all the very best for your future good health.

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