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"Excellent, Efficient Experience"

About: Colchester General Hospital / Accident and emergency

My mother was taken by ambulance to Colchester Hospital and stayed overnight.

The whole experience although worrying health wise was excellent from start to finish. The ambulance arrived within 10 minutes of calling 111 for advise. At Colchester Hospital she was constantly updated and had so many scans, tests etc we lost count. Every member of staff from porter, nurse, to doctor treated my mother with care, respect dignity and kindness. Nothing was too much trouble.

Thanks to them all and it just reinforces that the National Health Service and the the staff are national treasures. Thank you Colchester Hospital.

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Responses

Response from Colchester General Hospital 5 years ago
Colchester General Hospital
Submitted on 10/10/2018 at 10:18
Published on nhs.uk at 11:06


Thank you for taking the time to leave your comments regarding your mothers care at Colchester Hospital. I will make sure that the team in A&E see your kind words and I know they will be thrilled to see how they made a worrying time for you and your Mother as calm and reassuring as possible . I hope you Mother is continuing to make a good recovery. Many thanks

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