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Good Hope Good Care

Posted By nowiamfedup

"Good Hope Good Care"

About: Good Hope Hospital / Accident & emergency

(as a relative),

All too often the NHS is criticised but I just wanted to say that my Mum had a good standard of care over a 3 week period in Good Hope Hospital this summer, in the Emergency Dept and Wards 14,16 and 3. As well as the excellent medical care other care support was very good. Beds were changed every day. mum was washed every day and the wards cleaned on a regular basis. My Mum said the food was good ( which trust me is praise indeed). She also said that people who couldn't feed themselves were fed. This was  very different Hospital to the one we experienced 4 years ago so well done.

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Responses

Response from Good Hope Hospital 5 years ago
Good Hope Hospital

Submitted on 11/10/2018 at 14:57
Published on nhs.uk at 17:06

Responded: 11.10.18

Dear Anonymous

Thank you for taking the time to post your feedback following your recent experience with your mother at Good Hope Hospital.

I am so pleased to read that you felt supported throughout and well informed by our staff who do work very hard to ensure a positive patient experience regardless of how busy their workload is.

I will ensure that your feedback is forwarded to the Senior Managers and their team, who I am sure will be thrilled to read your comments, which I hope is acceptable.

Once again, thank for your feedback and please contact us if you require any other assistance.

Kind Regards

M Campbell

Patient Experience Team

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