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"My father's wonderful care"

About: Biggart Hospital General practices in Ayrshire & Arran Physiotherapy - South Ayrshire

(as a relative),

I would like to take the opportunity to thank the various medical practitioners, carers, social workers, physiotherapists and occupational therapists who have have been involved with my father. They have worked tirelessly to make my father comfortable and safe after a series of falls. 

As his mobility and mental faculties have declined, they have put in place impressive solutions that have allowed my Dad to continue living in the family comfortably.

I can't thank all of those involved enough.

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Responses

Response from Lorraine Sheridan, Clinical Nurse Manager, Biggart Hospital / Girvan Hospital, NHS Ayrshire and Arran 5 years ago
Lorraine Sheridan
Clinical Nurse Manager, Biggart Hospital / Girvan Hospital,
NHS Ayrshire and Arran
Submitted on 11/10/2018 at 08:28
Published on Care Opinion at 11:06


On behalf of all the team at Biggart Hospital I would like to thank you for taking the time to share your story and I will ensure all staff get the opportunity to read it. I hope everything continues to go well with your dad.

Your sincerely

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Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 5 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 11/10/2018 at 08:48
Published on Care Opinion at 15:57


picture of Eunice Goodwin

Dear Altzheimer-Relative,

This is so heartening to hear. It is truly a great when people we love can stay at home, with their family. It is with pleasure I will pass this on to as many of the staff as possible. To reach the specific staff in the practice and the teams involved in your father's care, I wonder if you would drop me a quick email and let me know your dad's name, date of birth and GP practice name and quote 589767.

My email address is Eunice.goodwin@aapct.scot.nhs.uk and Although I am in and out of the office a lot, my phone number is 01563 826222.

In the meantime, I with share this with as many people as I can.

Thank you for taking time to share this with us.

All the best to you and your family,

Eunice

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