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Extremely poor treatment

Story from nhs.uk

"Extremely poor treatment"

About: Northumbria Specialist Emergency Care Hospital

I went to A&E at eleven o'clock at night booket in at reception I was in chronic pain with ongoing problems.

I sat for 8 hours before seeing a doctor and that was a waste of time.

Extremely poor treatment, leaving a A&E in more pain than I went in with is a jock,

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Responses

Response from Northumbria Specialist Emergency Care Hospital 5 years ago
Northumbria Specialist Emergency Care Hospital

Submitted on 09/10/2018 at 12:34
Published on nhs.uk at 13:06

Dear Sir/Madam,

I am sorry to read about your recent experience with us, I hope your pain is now under control?

With your help I would like to have the opportunity to look further into what happened. Please could you email us at patient.experience@nhct.nhs.uk with your name and date of birth, this will allow us to find at the date and time of your arrival and I will share these with the senior teams to look into this further.

Looking forward to hearing from you,

Jan

Janice Hutchinson – Service Improvement Lead

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