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prospect house / Volunteering

Posted By Alan1a

"prospect house / Volunteering"

About: Forensic mental health / Low secure services

(as a service user),

 We visited Prospect House on Friday last week to collect some feedback from the Patients about their care and the service in General. We were very very impressed by the welcome we got given when we arrived. Gordon and Nigel commented on this as did I . we were given I guided tour of their  building, showing the kitchen, Dining room, and relaxing area and Gardens. It was all neat and tidy. Well-done to prospect house. Visiting a Place like this and getting feedback from Patients who use the service gives me a satisfaction in Volunteering for the Trust. And this also builds up my own confidence.

 

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Responses

Response from Peter Wright, Executive Director, Forensic Services, Nottinghamshire Healthcare NHS Foundation Trust 5 years ago
Peter Wright
Executive Director, Forensic Services,
Nottinghamshire Healthcare NHS Foundation Trust

Submitted on 09/10/2018 at 08:50
Published on Care Opinion at 14:29

Thanks Alan1a. It's very reassuring to have this feedback. And good to have patients' perspecitves on Care Opinion too.

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Response from Sarah White, Occupational Therapist, Nottinghamshire Healthcare NHS Foundation Trust 5 years ago
Sarah White
Occupational Therapist,
Nottinghamshire Healthcare NHS Foundation Trust

Submitted on 09/10/2018 at 13:59
Published on Care Opinion at 14:29

I am really pleased that you felt welcomed when you visited Prospect House and appreciate your positive feedback. Gaining this feedback from yourselves and the patients is invaluable as we aim to improve where ever it is felt needed. We also strive towards creating a clean, comfortable and relaxing environment which we believe assists in the patients recovery.

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