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"doctors trust friendliness and support"

About: Parchmore Medical Centre

hi. i had a fall over 2 and a half years ago and i felt i was being let down by this practice, i was in awful pain i wanted to die cos i couldnt cope and could never see the same doctor as so many doctors had left, i was going to change practice until i was chosen to be invited to a lifestyle course, i went thinking dont know why im going considering as i been housebound all this time and no one cared,so we all intruduced ourselves and im not one for speaking in front of people bearing in mind i suffer with severe deppression and anxiety, i have have a whole range of needs etc, ...... let me tell you it was the best thing i ever did, i met lovely people like myself, lovely health care professionals and most of all the kindist doctor. I had a massive outburst i swore etc i felt ashamed all because id been let down and lost and in terrible pain depression etc etc, he listened, everyone listened for me this was my first day forward, i always get to see my doctor he has helped me so much with my pain anxiety depression etc etc i found my voice and i found i have all the support i need. this online sevice is brilliant because you can get appointments to suit you, i leave a message if unsure and im directed appropriate medical staff its great, no more waiting on the phones. i dont know what else to say but my doctor is the best and thankyou, its the best practice

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Responses

Response from Parchmore Medical Centre 5 years ago
Parchmore Medical Centre
Submitted on 06/02/2019 at 16:23
Published on nhs.uk at 17:06


Thank you for your wonderful feedback.

We are so pleased to hear that you have found our group consultations useful and have found us to be a supportive practice.

I will share your comments with the rest of the practice team.

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