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Person centred, kind & compassionate

Posted By Larbert

"Person centred, kind & compassionate"

About: Forth Valley Royal Hospital / Outpatients

(as a relative),

We would like to say that our visit to OPD today was excellent in terms of person centred, kind and compassionate patient care. From the fantastic welcome from the receptionist, I think her name is Stephanie? To the clerkess and Specialist Physiotherapist. All were excellent, very helpful and caring. Thankyou all. Special thanks to Stephanie.

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Responses

Response from NHS Forth Valley 5 years ago
NHS Forth Valley

Submitted on 18/10/2018 at 15:30
Published on Care Opinion at 15:53

Thank you for taking the time to pass on such positive feedback about your recent visit to the Outpatient Department at FVRH. It’s great to know that you felt the whole team played a part in making your experience an excellent one, that is what we all aim to achieve. I will certainly pass on your special thanks to Stephanie, I’m sure she will be delighted to know your visit went well.

Thank you once again.

Lorna Rodger

Head of Health Record Services

NHS Forth Valley

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