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Can't thank children's A&E enough

Posted By Biggerbazzer66

"Can't thank children's A&E enough"

About: Tameside General Hospital / Accident and emergency Tameside General Hospital / Paediatrics

(as a parent/guardian),

Can't thank tameside a& e dept and the children's ward staff for looking after out poorly child, I brought him in with a high temperature, shivering, drowsy, not communicating, went to the children's waiting room only waited 20 mins for triarge nurse to call us, on seeing him he was rushed into the cubicle where triarge hooked him up to temp, says machines, doctor came within mins examined him and as a precaution was started on antibiotics due to suspected sepis after a hour he was admitted to the children's ward where he received the up most care from the minute he was admitted, after bloods were taken it was discovered he was suffering form E. coli in his blood, after a 5 day stay he was discharged healthy and fit, thank you to everyone who looked after him and so kind and and lovely with him.

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Responses

Response from Stephanie Corbett, PALS & Complaints Support Officer, Tameside and Glossop Integrated Care NHS Foundation Trust 5 years ago
Stephanie Corbett
PALS & Complaints Support Officer,
Tameside and Glossop Integrated Care NHS Foundation Trust

Submitted on 04/10/2018 at 16:24
Published on Care Opinion at 16:31

Good Afternoon,

Thank you for taking the time to provide this positive feedback about your recent experience.

We are delighted to hear of your experience at Tameside Hospital and that your son was treated efficiently with suspected sepsis. I’m glad to hear that your son made a full recovery.

As this is anonymous feedback, we are unfortunately unable to identify your son or staff involved in your son’s care directly. However, should you wish to contact the PALS and Complaints Team we can take the necessary details in order to convey your compliments to this Nusring staff and Doctors. PALS and Complaints can be contacted by telephone on: 0161-922-4466 or if you would like you can email: palsandcomplaints@tgh.nhs.uk

Thank you.

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