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Meningitis scare

Story from nhs.uk

"Meningitis scare"

About: Conquest Hospital / Accident and emergency

After being ill for 3 days with what I believed to be a simple migraine and cold I finally caved and went to see my GP (I don't like to bother the GP with little things and I am a health care professional myself). He believed I had a infection on some sort and sent me home with antibiotics, perfect I thought... until I threw them up... twice.

So a quick call to NHS111 for some advice only to be told I required an ambulance as I possibly had sepsis. Ambulance crew were fantastic! As soon as I had put down the phone they were already knocking on my front door. Couple of checks and I was horrified to discover I had a NEWS score of 9! Straight up to A&E it was!

The A&E team were also amazing, taken straight in to the examination area and placed on a bed were I was met by a wonder staff nurse and doctor. The nurse was very kind and caring, she put me right at ease. The doctor, again equally kind, was thorough with her examination and had a wonderful bedside manner. She went off away to speak to another colleague and came back to inform me that I had potentially meningitis.

Bloods were taken instantly and I was allocated a side room on a ward to spend the next 8 days recovering.

The staff on De Cham ward were all wonderful, especially the HCA who was with me during my lumbar puncture! and made my recovery that much easier.

Thank you everyone who looked after me at the end of August. I am almost recovered thankfully. A wonderful service all round.

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Responses

Response from Conquest Hospital 5 years ago
Conquest Hospital

Submitted on 04/10/2018 at 13:50
Published on nhs.uk at 14:06

Thank you for taking the time to leave us such lovely feedback about your experience of care at Conquest Hospital in August 2018; we really do appreciate it. First and foremost, we sincerely hope you are in good health, and have now made a complete and comfortable recovery following what must have been a very worrying time for you and your loved ones.

The Trust works hard to provide a high standard of care to all patients, underpinned by core values in treatment of kindness, compassion, dignity and respect, and we are delighted to read this was your experience for the duration of your care pathway from the moment you arrived in the Emergency Department, through to admission to and discharge from De Cham Ward. It is also pleasing to read that at every juncture you found staff to be caring and professional, as no doubt this gave you trust and confidence in staff and services aiding your treatment and recovery.

We will share your feedback with staff in the services who formed part of your care pathway, as they will be so pleased to read that the care they provided was so kindly praised; we also wish you all the very best in your future good health and well-being.

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