"Faults in the building"

I visited 3 departments in the new building at Chase Farm yesterday. As always all staff were friendly and helpful.

It is the zones.

Many elderly people were more lost than I was.

We need words, clearer signs and directions.

e.g Zone?

Blood Tests or X-rays.... in addition to the zone letter.

People I talked to agreed with me.

Also asked about the hot desking as well as lack of staff rooms and staff cafe. A terrible mistake.

I once worked in a new building,not NHS, where these things did not exist.

We won on the hot desking though. . It seems to me that the comfort of staff was not always considered in the design of this building.

Happy staff are more important in creating a good hospital than beautiful buildings

One last point which you could probably do something about.

The W8 drop off point is now a much longer walk to the new building.

People with difficulty walking had a problem. Could the bus company be asked to arrange for a bus stop in a more convenient place More exterior signs to the new building would also be helpful.