On hold to cancel an appointment for over an hour and then cut off.
I wont be able to change my time, which means entire teams time will be wasted and someone else could have had my slot.
"On hold to cancel an appointment for over an hour"
About: Kent & Canterbury Hospital Kent & Canterbury Hospital Canterbury CT1 3NG
Posted via nhs.uk
Do you have a similar story to tell?
Tell your story & make a difference ››