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awful staff and experiance here

Story from nhs.uk

"awful staff and experiance here"

About: Rotherham Hospital / Accident and emergency

After taking my son here with a temperature of 40!! I will never return he was there 11 hours most of that waiting for paperwork to be signed and we waited 1 hour 40 for an escort to the wards!! he had someone else's name tag on!! while he was on the wards making him a year older than he is and he was given a meal which would be for an adult or older kid with a knife and folk. the triage nurse was awful with a real attitude and no caring staff at all. We will definitely use Sheffield children's in the future.

Rotherham hospital you are a disgrace!!

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Responses

Response from Samantha Robinson, Head of Patient Experience, The Rotherham NHS Foundation Trust 5 years ago
Samantha Robinson
Head of Patient Experience,
The Rotherham NHS Foundation Trust

Submitted on 01/10/2018 at 13:24
Published on Care Opinion on 02/10/2018 at 09:39

Dear Anonymous

Hello my name is Samantha, I am really sorry that it has been necessary for you to raise your concerns regarding the Urgent and Emergency Care Centre (UECC) and with your permission I would like to look into the issues raised in more detail. However, in order for me to do this please contact the Patient Experience Team on 01709 424461 in the first instance or by emailing them at yourexperince@rothgen.nhs.uk.

With best wishes

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