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Given birth to my baby in queens hospital Romford

Story from nhs.uk

"Given birth to my baby in queens hospital Romford"

About: Queen's Hospital / Maternity care

Hi I gave birth to my baby girl in queens hospital Romford on 22 June 2018. I had such a bad experience , first of all, there’s no availability of beds ,no staff there. After the birth of baby they didn’t check baby and not even clean her and told my shift time is finish now other midwife will come so by the time you can take shower n put cloths on baby. My husband was with me but he not used to these things like to put cloths on baby. In that bad condition I did everything by my self. I never recommend any one to go there.

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Responses

Response from Queen's Hospital 5 years ago
Queen's Hospital

Submitted on 01/10/2018 at 17:43
Published on nhs.uk at 18:05

Thank you for taking the time time to make us aware of your feedback, I would like to start by congratulating you on the birth of your daughter. I am however, disapointed to hear about your experience and would like to apologise for the concerns that you have raised, I wil be discussing your feedback with the team. If you would like to discuss your concerns further though then you can contact our Patient, Advice and Liaison Service on 01708 435 454 or by email pals@bhrhospitals.nhs.uk and they will do all they can to help you.

Kind Regards

Sue Lovell

Acting Director of Midwifery

Maternity Department

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