"Terrible communication between services"

Having just started uni in Liverpool I was new to the area when I became ill with several severe nosebleeds. After a few I rang 111 in a panic, who told me to get to the nearest walk in centre to get it cauterised. I did so, and was told by the triage nurse at the walk in, after 30 mins wait that it's likely they would send me to A&E but it was best to wait for the main nurses opinion. My nose had stopped bleeding by then. An hour later I saw the nurse who said nothing more than she would order me a taxi to A&E as they can't cauterise. 

At a&e I waited an hour to be seen by a triage nurse who didn't even do blood pressure or pulse. They asked when the bleed had stopped and I said it was two hours ago. I was told I need to go home then. I tried explaining it was my 4th major (45 minute plus, multiple cups of blood lost) bleed of the day and I was feeling very unwell and dizzy and they had none of it and told me to return if it bled again. 

Inevitably it did, I was back in a&e two hours later after being unable to control a new bleed. This time I got into the main waiting room, as they saw my nose bleeding. No offer of any help, clean up or extra tissues despite the mess. Wait was 2 hours however after the two hours was up they increased it to 5.5. By then my nose had stopped bleeding so I told a nurse the situation and she agreed I should leave as nothing would be done. 

Since then I've returned to Shrewsbury for the weekend, had the same issue and the staff were wonderful. Despite a&e being busy they helped in wrapping my nose in gauze to help stop the bleeding and getting bloods done. Sadly again they weren't of too much help as the ENT clinic at Telford weren't up for taking me in, but everything apart from that was faultless.