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"Child immunisation nurse"

About: General practices in Ayrshire & Arran

(as a parent/guardian),

I’d like to thank the lovely child immunisation nurse who covers our GP practice at Alloway Place in Ayr. She always seems to have lots of time for us despite being incredibly busy. Is always interested in how my little one is feeding/sleeping/developing and will listen to or offer good advice with anything else we’re going through. I’ve seen her now with both my kids and we’re never rushed and I’m always supported to breastfeed afterwards if I need to. Her genuinely caring nature makes taking my babies for something unpleasant much more bearable.  

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 5 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 01/10/2018 at 17:04
Published on Care Opinion on 03/10/2018 at 10:05


picture of Eunice Goodwin

Dear Wingingit,

How lovely to hear such a lovely accolade to the nurse at Alloway Place GP practice. I will be delighted to pass this to the practice and the nurse. This really shows how important it is to patients when they experience care from such a genuine and caring staff member.

Thank you so much for taking time to share this with us on Care Opinion, I am sure it will make the nurse in questions day.

Best wishes,

Eunice

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