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"I cannot recommend this department, or hospital, more"

About: Pilgrim Hospital / Accident and emergency Pilgrim Hospital / Trauma and orthopaedics

(as the patient),

I recently went to the “Fracture Clinic” at the ( Pilgrim Hospital Boston Lincs ). As usual, it was a very good experience in every way. I am- unfortunately - a regular visitor, seeing mostly Mr Singh who has had to put up with my problems for 2 years ( very sorry about this, Mr Singh, you are very patient. (I have one allergy—- MYSELF!!!

Last night, after having an accident due to a neighbour causing me to fall, I had cause to go to A and E where I received absolutely perfect care from the Consultant I saw. It was very late at night and the department was full but still, all the staff were cheerful and nothing was too much trouble.

Then I had a follow up appointment at the “Fracture Clinic” to assess treatment needed. Once more, the Consultant I saw there was exemplary. Unfortunately, I cannot recall his name but will try and write it in my next opinion. The nursing staff were wonderful and one nurse  partially did my nails!! ( She removed my nail colour for certain medical reasons ). All done with humour, I might add,  and she offered full nail treatment later. Unfortunately, I missed out on that. 

As you can see, I cannot recommend this department, or hospital, more.

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Responses

Response from Nikki Travis, Sister, Orthopaedics, United Lincolnshire Hospitals NHS Trust 5 years ago
Nikki Travis
Sister, Orthopaedics,
United Lincolnshire Hospitals NHS Trust
Submitted on 05/10/2018 at 12:29
Published on Care Opinion at 12:46


Dear JanH

Thank you for taking the time to share your feedback about Fracture clinic at Pilgrim Hospital. It is lovely to receive positive feedback and even better when I am able to share it with the teams.

We all wish you well with your recovery.

Best wishes

Sister Nikki Travis

Fracture Clinic

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