"Excellent care in the Emergency Department"

About: Russells Hall Hospital / Accident and emergency

(as the patient),

I attended the Emergency Department as I had injured my hand and thumb in a fall. All the staff I met were efficient, friendly and helpful. Thankfully, x-rays showed nothing was broken but I was very reassured by the thorough way in which I was examined by the Nurse Practitioner. I was offered pain relief as soon as I was seen and given a splint for support with advice on how to care for the sprain before I left. Many thanks to the staff I met!

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Response from The Dudley Group of Hospitals NHS Foundation Trust

Thank you for the kind comments you have made about our Emergency Department. We will forward them back to the staff who will be very pleased with your positive feedback and heartened to hear you were reassured during your visit.

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