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"Twin labour"

About: New Cross Hospital

I was very impressed with the care I received from booking in in the ANC, consultant led care throughout pregnancy (twins), delivery (ended up in theatre for assisted delivery oohs) then spending time on transition ward. TI would think I had over 50 people involved in mine and twins care and the vast majority seemed excellent both in clinical care and respecting my requests.

The infant feeding team was also fab and as been really helpful since discharge as well.

My only concerns-

One mw on transition ward who advised incorrect volumes of milk required as seemed to not understand/appreciate the difference between bf and formula fed requirements- this was rather stressful at the time.

Confusion on neonatal when partner went to see one of the twins after their birth for the first time and wasnt allowed to initially due to confusion with who they were.

The parking situation is really hopeless- surely building up to create a multistorey carpark would be sensible. Also to pay for a weeks parking it is on the otherside of the hospital 20minute walk from maternity services.

But overall care has been fantastic which is the most important thing. Thank you

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Responses

Response from The Royal Wolverhampton NHS Trust 5 years ago
Submitted on 25/09/2018 at 15:16
Published on Care Opinion at 16:13


Thank you very much for taking the time to post comments regarding your recent patient experience.

I will share your comments with our staff and wish you well for the future.

With regards to your concerns I am sorry for any distress this matter has caused. To enable us to look further into your concerns, I would be grateful if you could contact the Patient Advice and Liaison Service (PALS) on 01902 695362 or rwh-tr.PALS@nhs.net who can assist further.

Kindest Regards

Alison Dowling

Head of Patient Experience and Public Involvement

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