This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Fantastic team

Posted By Trac

"Fantastic team"

About: Heartlands Hospital / Gastroenterology

(as the patient),

Just to say how fantastic the whole team were . From reception to nurse who explained everything . The team in the scan it was colon scan as well Sarah and her team.  They made me feel great and calmed me down. I can't thank them enough and to get your results straightaway was fantastic.

   

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Heartlands Hospital 5 years ago
Heartlands Hospital

Submitted on 05/10/2018 at 15:25
Published on nhs.uk at 16:06

Responded: 05.10.18

Dear Trac

Thank you for taking the time to post such lovely comments regarding your recent patient experience at Heartlands Hospital.

All feedback is used by the Patient Experience Team to identify themes and trends across the organisation to highlight areas of improvement and areas of excellence.

Your comments have been forwarded to the senior Endoscopy team, who will be delighted to receive such positive comments about their service and will share this with the team.

Once again thank you for taking the time to post your feedback, it is most appreciated.

Kind Regards

M Campbell

Patient Experience Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k