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"got looked after so well on two wards over..."

About: The Royal London Hospital / Respiratory medicine

I got great care last month from high dependency unit and on another ward,I think it was on 13th floor,had own private room due to my autism needs.treated for pulmonary embolism and colitis during august.staff were so kind and loved doing their work.this was plain to see.all in the right job.staff were happy.staff nurse did well in dealing with challenging behaviour from a difficult patient and catering staff "comfort " stood out in the mornings giving out breakfast and looked after me so well and domestic lady clean room well and staff in high dependency unit gave great care and on 13th floor gave great care and did referral to social worker and care navigator.thank to all and staff not mentioned also

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Responses

Response from The Royal London Hospital 5 years ago
The Royal London Hospital
Submitted on 24/09/2018 at 16:37
Published on nhs.uk at 18:06


Dear Liam

Thank you for contacting us with feedback. We are pleased that you were happy with the care that was provided by staff whilst you were an inpatient. We would like to share your kind words with the staff on the wards and would like to request that you contact us with your details. - RLHpals@bartshealth.nhs.uk or telephone 0203 594 2040

We look forward to hearing from you

Kind regards

Faith

Corporate PAL

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