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"Excellent service, staff and treatment - thankyou..."

About: Bradford Royal Infirmary

What I liked

I was admitted after a nasty facial injury and was treated quickly and efficiently. The doctor who examined me was great; very kind and understanding and able to put me at my ease. I was given a bed quickly and well looked after by the nurses on Ward 19. I was so grateful to have the operation on my lip the same day, even though it was very busy at that time. From the anaesthetist to the nurses and doctor, I couldn't have asked for more. My lip is healing really well and others have commented on what a fantastic job, considering the injury I had. Please, please pass on my thanks to all the staff involved.

Story from


Response from Bradford Royal Infirmary

Hello, first of please accept my sincere apologies that you did not get a response at the time. This was due to a technical problem which means some posts were not appearing in our feed. We only became aware of this recently and are working with NHS Choices to put this right.

We do value all the feedback we get and take it seriously, and I am very sorry you have had this delay in hearing from us.

Thank you for the time and effort you put into sending us your feedback, and I am glad you had a good experience of care with us, which is what we want for all our patients.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful