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"I have ALWAYS felt I got the best care possible..."

About: Queen Elizabeth Hospital Birmingham / Ear, Nose and Throat

I have Always received the best possible care at ENT clinic every time I have had appointments and on the 4 occasions have had operations. The after care in ENT is simply fantastic. I am still having treatment at clinic. All staff are always friendly, helpful and very professional to me at all my appointments.

Over the last 18 months I have had so many tests, scans of all descriptions and on each occasion I have always felt the staff care and put me at ease and always explain what's happening.

I find that all staff in Queen Elizabeth hospital very very friendly, helpful and so of all very very professional.

I want to thank all staff for their professionalism.

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Responses

Response from Queen Elizabeth Hospital Birmingham 5 years ago
Queen Elizabeth Hospital Birmingham
Submitted on 05/12/2018 at 11:36
Published on nhs.uk at 12:06


Geraldine, thank you for your 5 star rating of the Ear, Nose and Throat (ENT) Department at Queen Elizabeth Hospital Birmingham. We are delighted to hear about the excellent care and treatment you have received. Your kind words have been forwarded to senior staff responsible for the department to share with their team members. Feedback like this is greatly valued as staff love to hear they have made such a positive difference. If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews

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