This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Polyp Removal

Story from nhs.uk

"Polyp Removal"

About: Royal Blackburn Hospital

Attended yesterday for removal of a polyp by EMR. Both the staff and consultant put me at ease and explained the process and answered any questions I had. Although it was a longer than normal procedure the staff in theatre were at pains to keep me calm and keep me informed of the procedure throughout. The staff in recovery were also equally attentive.

I've had colonoscopies at other hospitals but this was by far the best organised and patient-centred I have experienced. Thank you to everyone.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Royal Blackburn Hospital 5 years ago
Royal Blackburn Hospital

Submitted on 24/09/2018 at 11:23
Published on nhs.uk at 12:06

Thank you for taking the time to tell us about your recent visit to the Endoscopy Department at Royal Blackburn Teaching Hospital for removal of a polyp.

It is lovely to receive such positive feedback regarding the care and service you received during your visit and we are delighted to pass this on to the staff who will very much appreciate your comments as they always strive to deliver safe, personal & effective care.

If you would like to provide us with further information about your experience then we would really value this so that we can try to make it like this for every patient visiting our hospitals and using our services.

You can either contact me (Sarah Ridehalgh) on 01254 734471 or by email at patientexperience@elht.nhs.uk.

Thank you again for commenting and best wishes.

Sarah Ridehalgh

Patient Experience Facilitator

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k