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Doctors are great, receptionists not so much

Story from nhs.uk

"Doctors are great, receptionists not so much"

About: The Ruddington Med Centre

The doctors here are brilliant, always overworked and running late but really helpful, efficient, understanding and pleasant when you see them.

I find the receptionists are always quite short with me and patronising. I know they have a job to do and are overworked too but they could try to be a little more understanding and listen a little better.

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Responses

Response from The Ruddington Med Centre 5 years ago
The Ruddington Med Centre

Submitted on 01/10/2018 at 11:58
Published on nhs.uk at 13:06

Thank you for taking time to leave a comment on your experience of Ruddington Medical Centre.

We regularly review feedback given across all platforms and frequently use it for further staff training or to make changes to working practice to enable us to offer a better service to our patients.

All feedback is therefore valuable to us and we thank you for leaving your comments on NHS Choices.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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