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Care Opinion

Psoriasis

Posted By Ratface

"Psoriasis"

About: Queen Elizabeth University Hospital Glasgow / Dermatology (Skin Conditions)

(as a service user),

Recieved tar treatment and uvb therapy 

Both nurses were friendly and approachable 

Recieved a letter for follow up after uvb therapy was finished 

Nurse i saw said why are you here

So i answered feeling uncomfortable at this point “i received an appointment” 

They then said well we dont see people after uvb

Their whole attitude and manner left me feeling humiliated and embarrassed 

I popped along to uvb nurse and said so 

Showed her my appt letter 

Which was made by the consultant 

I left the hospital in tears 

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Responses

Response from Dot Jardine, General Manager, Dermatology and Discharge Planning, Clyde Sector, NHSGGC 5 years ago
Dot Jardine
General Manager, Dermatology and Discharge Planning, Clyde Sector,
NHSGGC

Submitted on 25/09/2018 at 15:58
Published on Care Opinion at 16:21


Hello

Thanks for taking the time to post this for our attention. I'm so sorry that your experience has not been to the standard we would expect.

Could I ask that you email me with some of your details to let me look further into your case and try and address what has gone wrong.

my email is dot.jardine@ggc.scot.nhs.uk


regards

Dot

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