"New patient unable to get appointment to get GP..."

I contacted New Pond Surgery yesterday and was requested to contact the surgery on Wednesday as I am off work all day and need an appointment with a GP to review my medications as per the surgery directives before they will then allow me medications, This morning it took over 20 minutes to get to the doctors recording requesting who to contact, I was put through to reception who took over a minute to answer and after explaining why I had called as a new patient and requested to see a GP who could review my medication I was told no appointments as only 2 GP's on duty out of 7 that relisted on their web site, I was told that my old surgery had duty of care for 28 days to prescribe repeat prescriptions, I've never heard of this before. I also asked over getting an appointment for Flu jab as I got a message from that surgery, the receptionist was willing to book me in, however on second thoughts I said I'd go else where after been treated like I was on a different planet.I spoke to my wife who at the same time as I went to a different surgery, had her blood pressure taken and was immediately booked to see a GP, all this with obtaining her records from our previous surgery. No I would not recommend Pond Surgery and am now thinking of going to my wife's surgery instead. Please do not register at this surgery, Oh by the way you need photo ID t register at Pond surgery, this was not mentioned on their web site so those without any ID tough you won't be able to.