This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Communication / interacting

Story from nhs.uk

"Communication / interacting"

About: Central Middlesex Hospital

The doctors and other stuff members at the audiology department are very rude and bad at interacting with patients, especially people who have a language barrier. In addition, is very hard to communicate or contact them.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Pamela Mellor, Patient Relations Manager, London North West University Healthcare NHS Trust 5 years ago
Pamela Mellor
Patient Relations Manager,
London North West University Healthcare NHS Trust

Submitted on 20/09/2018 at 13:43
Published on Care Opinion at 15:00

Dear Sir/Madam

I am sorry to hear this and apologise for the poor level of care you have received.

Please contact our PALS team on 0208 869 5118 or LNWH-tr.PALS@nhs.net if you would like us to follow this up on your behalf and be assured that I have passed your comments on to the team.

Kind regards

Pam

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k