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"Superb in every respect"

From the moment my very elderly mum, with many medical conditions, arrived at Richardson Community Hospital she received outstanding care and treatment from all of the delightful staff during her stay. All the staff were incredible, smiling, patient, knowledgeable and so caring, they deserve a medal. The hospital was immaculate and fresh at all times. I cannot praise the staff enough for their dedication and expertise, nothing was too much trouble for them and yet the atmosphere was calm and quiet. My mum was in for over two weeks and was treated with dignity and respect. As visitors my very elderly father and myself were treated superbly at all times. We felt confident and comfortable leaving mum in hospital with such exceptionally high standards.

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Response from New Richardson Hospital 5 years ago
New Richardson Hospital
Submitted on 30/10/2018 at 14:41
Published on nhs.uk at 15:06


Thank you for providing feedback on your recent visit.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the relevant manager to pass onto the staff on your behalf. I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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