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Care Opinion

Physiotherapy

Posted By Evie Ellis

"Physiotherapy"

About: North West Boroughs Healthcare NHS Foundation Trust

(as a staff member),

I had an appointment with a physiotherapist because of problems with my knee. He was very polite and gave me a thorough examination. He was very knowledgeable and I was given a diagnosis there and then. I had an exercise plan created for me and I was offered a follow up appointment if needed.  

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Responses

Response from North West Boroughs Healthcare NHS Foundation Trust 5 years ago
North West Boroughs Healthcare NHS Foundation Trust

Submitted on 17/10/2018 at 10:43
Published on Care Opinion at 13:55

Dear Ms Ellis

Thank you for the taking the time to post your comments

My name is Steven Bailey and I work within the Complaints, PALS and Compliments Team for the Trust.

I was very pleased to hear of your positive experience of our services and I would like to forward your comments on to the staff. However, I don't know which physiotherapy team you visited, and we have several across the boroughs we cover.

If you could contact me, or a member of my team, through one of the channels below, we would be happy to pass these comments on to the correct team with more information.

Number: 01925 664450

E-mail: Complaints@nwbh.nhs.uk

My hours of work this week: 09.00 am – 5.00 pm

Once again I would like to thank you for taking the time to tell us about your experience. We sincerely value your feedback as this will help us to continue to improve our services for others.

Kind regards

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