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"Bowel check at the Endoscopy Department"

About: Wycombe Hospital

(as a service user),

I had a bowel check done at High Wycombe Hospital this September in the Endoscopy department, this being part of South Bucks Health Authority Bowel Cancer checks given to over 55 year old men. I went apprehensively and I can honestly say would have cancelled the appointment as I wasn't at all looking forward to it. I arrived very nervous and quite concerned but was very quickly put at my my ease by the professional way the staff treated me, from completing the registration to explaining what was about to happen and the possible outcome of the endoscopy check.

The team who did the job were outstanding and dealt with my fears before, during  and after the procedure, and I feel its important to tell anyone facing this check to get it done , and if you're fortunate enough to have it done at High Wycombe lucky you.

Thank you for looking after me. 

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Responses

Response from Buckinghamshire Healthcare NHS Trust 5 years ago
Submitted on 20/09/2018 at 11:19
Published on Care Opinion at 14:52


Dear patient

Thank you for your lovely words and for taking the time to share your experience when you attended the Endoscopy Department at Wycombe Hospital recently.

It is so lovely to hear of how our staff worked well to provide you with a high level of kind, wonderful and compassionate care. It is also very reassuring to know that you were put at easy before during and after the procedure.

I will pass your lovely compliment to the 'outstanding team' who I am sure will be encouraged by your praise.

Kind regards

Patient Advice & Liaison Service (BHT)

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