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Ward 9

Story from nhs.uk

"Ward 9"

About: Northumbria Specialist Emergency Care Hospital

My grandmother had a stay on ward 9 and the care in there and a&e was excellent. The ward was spotlessly clean, and the staff seemed very caring despite obviously being extremely busy. In a&e the care was also very good, the doctors and nurses were very kind to my grandmother and keen to help. Thank you NSECH.

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Responses

Response from Northumbria Specialist Emergency Care Hospital 5 years ago
Northumbria Specialist Emergency Care Hospital

Submitted on 14/09/2018 at 11:43
Published on nhs.uk at 12:06

Dear Sir/Madam,

Sorry to hear that your grandmother has had a stay on ward 9 at The Northumbria recently – I hope she is now discharged and doing well?

I will pass your comments about your grandmothers care to the team on ward 9, and I will also share your feedback about cleanliness to our domestic team.

Thank you for sharing your grandmothers experience with us and I am pleased she was so well cared for, we wish your grandmother and yourself all the very best.

Best wishes,

Jan

Janice Hutchinson - Service Improvement Lead

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