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Nurse treatment

Posted By Mimir

"Nurse treatment"

About: University Hospital Hairmyres / Emergency Department

(as a relative),

My partner got admitted to hairmyres hospital and we seen a nurse called Thomas. Not only was he thorough in his job but he really made my partner feel really at ease being funny but professional at the same time reassuring her that they’ll help her with the severe pain she was in. He's a real credit to his profession as my partner regularly visits hospital and hopefully in future if we have to visit hairmyres hospital again we see him as he makes the stay in a&e really wonderful. 

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Responses

Response from Lise Axford, Chief of Nursing, University Hospital Hairmyres, NHS Lanarkshire 5 years ago
Lise Axford
Chief of Nursing, University Hospital Hairmyres,
NHS Lanarkshire

Submitted on 18/09/2018 at 16:18
Published on Care Opinion on 19/09/2018 at 09:03

picture of Lise Axford

Dear Mimir

Thank you for taking the time to share your recent experience in ED. Nurse Thomas will be delighted to read your feedback as important is important to us all. I am pleased to hear that Nurse Thomas provided reassurance to both you and your partner and that he was professional at all times.

I hope that your partner is recovering and wish you best wishes for the future.

Thank you

Lise

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Mimir (a relative)

Thank you for your response and unfortunately my partner isn’t getting better but thanks for your concern. It’s an ongoing problem that nobody seems to want to help with. My partner has been in and out of hospital that we should be invited to staff party’s lol. But seriously we’ve seen so many doctors and they just pass her onto the next doctor which doesn’t help me feel bitter towards health service.

But meeting nurse Thomas David puts a little bit more faith.

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