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About: The Royal Victoria Infirmary

very clean hospital and great service they never accurate with the appoitments some times you wait and told dr is left... thyroid charity steward is class she has got a very good knowledge about your blood results and if you lucky you migth have been seen by by dr

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Response from The Royal Victoria Infirmary 5 years ago
The Royal Victoria Infirmary

Submitted on 14/09/2018 at 16:53
Published on nhs.uk at 17:07

Thank you for taking the time to leave your feedback regarding appointment times at Surgical Services at the RVI. We have forwarded to the directorate concerned, who will share with the staff involved.

If you wish to raise your concerns with someone who is not involved in your care, the Patient Advice and Liaison Service (PALS) can listen to your issues and aim to help sort out problems quickly and can be contacted on Freephone 0800 032 02 02 or by email on northoftynepals@nhct.nhs.uk.

If you would like these issues to be investigated please contact our Patient Relations Department on 0191 2231382 or patient.relations@nuth.co.uk with your contact details and they will be able to coordinate with the Directorate to review your experience.

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