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"Excellent cate by an excellent Doctor"

About: Royal Derby Hospital / Endocrinology

I was seen in clinic by a lovely lady Doctor who I initially saw when first referred to Endocrinology when quite unwell with a thyroid problem. I went in with a list of questions as long as my arm, she listened and answered all my questions and really took the time to explain everything related to my health condition and new diagnosis. I saw her again after some further tests before being referred for my thyroid surgery.

After surgery I was seen by the Endocrinology Nurse who regularly monitored bloods and adjusted doses of medication. Although the Nurse was happy with my levels I clearly wasn’t happy with how unwell I was feeling so asked if I could be seen by the Doctor again to discuss this.

The appointment was duly arranged, when seeing the Doctor once again she listened to my concerns and took on board everything I said. She agreed to monitor my care going forward and arranged further testing with a follow up plan in place. I couldn’t be happier with the care I’ve received from the Doctor and I only wish I could name her. I definitely recommend her, she is a fantastic Endocrinologist.

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Responses

Response from Royal Derby Hospital 5 years ago
Royal Derby Hospital
Submitted on 11/09/2018 at 13:37
Published on nhs.uk at 14:06


Good afternoon

It was very kind of you to take the time to write to the hospital. I am pleased to hear that you had a positive experience and that you wish to express your grateful thanks to the Endocrinology Department.

We will forward your kind comments to the Manager responsible for the Department to share with the relevant staff.

Thank you again for taking the time to send in your compliment - it is appreciated.

Patient Advice and Liaison Service (PALS)

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