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"Intensive Care"

About: Princess Royal Hospital (Haywards Heath)

My dad had to have surgery on his head to remove a brain tumor near Christmas time and the staff that were looking after him were incredibly kind. I was upset because I didn't understand at the time that it was normal to have a bruised eye after perhaps neurosurgery but the nurse took me into a room, she helped calm me down and we had a small chat but got on really well. It's only at the PRH that you get such great staff 24/7 who are so kind and are willing to help or to let you talk to with any questions you may have

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Responses

Response from Princess Royal Hospital 5 years ago
Princess Royal Hospital
Submitted on 11/09/2018 at 14:39
Published on nhs.uk at 15:06


Dear Lauren

Thank you for taking the time to contact us about yours and your dads experience at our hospital, it must have been a really worrying time for you.

I will ensure your lovely feedback is shared with the staff, who I know will be so thrilled to read.

I hope your dad is continuing to recover well.

With best wishes to you both

Jane Carmody

Head of Patient Experience, PALS & Complaints

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