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Most impressed

Posted By mayse33

"Most impressed"

About: Crosshouse Hospital / Stroke Care

(as a service user),

I have been most impressed with my stay in the acute stroke ward at crosshouse hospital.

The care and attention I have received has been first class. Special mention must go to nurse Kevin, his work ethic and his care to his patients is second to none.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 5 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 17/09/2018 at 10:08
Published on Care Opinion at 12:25

picture of Eunice Goodwin

Dear mayse33,

Thank you, this is such a lovely accolade to the team and to Kevin. It is lovely to see such good care being rewarded in such kind words. I will make sure this is passed on to them. Kevin will be over the moon.

All the best for your recovery,

Eunice

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