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"A day in A and E"

About: Royal Devon & Exeter Hospital (Wonford) / Accident and emergency

After a trip and fall at home during the night, a call to 111, I followed instructions to go to MIU Exmouth at 9 am then referral to A and E, Wonford, Exeter. I went with trepidation, but we were treated with kindness, respect and unexpectedly quick progress through the system. A reasonably short wait between stages and even a fresh, filled bread roll and cup of tea so I could take my pain meds with food. I was helped by fourteen different staff in all. From polite volunteer serving food to professional doctors, nurses and physio. To complete the service I was taken home and lifted up the steps into our bungalow. Such a great improvement on ten years ago, in my experience. Excellent! Thank you to ALL the team at A and E.

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Responses

Response from Royal Devon & Exeter Hospital (Wonford) 5 years ago
Royal Devon & Exeter Hospital (Wonford)
Submitted on 06/09/2018 at 14:40
Published on nhs.uk at 15:06


Thank you for taking the time to share your experience in the Emergency Department at the Royal Devon & Exeter Hospital. I am delighted that you are happy with the care you received & I would like to thank you very much for your positive feedback.

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