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"Amazing birth experience"

About: Princess Royal Hospital (Haywards Heath)

Our baby girl arrived last month and we can only thank the staff on the labour ward and Bolney ward for their exceptional level of care. Having arrived at the hospital much further into labour than anticipated, the midwife that supported us throughout labour was fantastic, keeping us informed at every stage and encouraging us through the tired times! Although I ended up having an emergency c-section which I was highly apprehensive about in the lead up to the birth, the staff made me feel relaxed and safe throughout the procedure. The midwife looking after us informed us when she was off for a break and we were introduced to the midwife who took over our care. The high level of compassion continues on the Bonney ward. Staff work long shifts but nothing is too much trouble and they are there to support you at every opportunity. Thank you all!

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Responses

Response from Princess Royal Hospital 5 years ago
Princess Royal Hospital
Submitted on 11/09/2018 at 14:47
Published on nhs.uk at 15:06


Dear Angela

Thank you so much for contacting us following the birth of your little girl. It is so great to read such positive feedback, and I am sure will be reassuring for other women who read this.

I will ensure your feedback is shared with staff on both wards, I know they will be really grateful.

I hope you are all doing well.

With best wishes to you

Jane Carmody

Head of Patient Experience, PALS & Complaints

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